bajeer Responsible Gaming
At bajeer, we believe that gaming should always be enjoyable and within your control. Our responsible gaming programme gives every Bangladeshi player the tools, information, and support needed to play safely.
bajeer is committed to providing a safe, fair, and transparent gaming environment for all players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We take responsible gaming seriously, and that commitment runs through every part of how bajeer is built and operated.
Gaming at bajeer is intended to be a form of entertainment, not a way to make money or escape personal problems. The majority of our players enjoy bajeer responsibly — they set budgets, play within their means, and treat wins and losses as part of the experience. We want to keep it that way for every player on the platform.
bajeer provides a range of practical tools to help you stay in control at all times. These tools are free, available to every registered player, and can be activated immediately from your account settings or by contacting bajeer support. The tools include deposit limits, session time alerts, cooling-off periods, and full self-exclusion. We encourage every player to set personal limits before their first session and to revisit those limits regularly.
bajeer also enforces a strict 21+ age policy across the entire platform. We conduct age verification as part of the KYC process and will immediately close any account found to belong to a person under 21 years of age, regardless of account balance or activity history.
Set a daily, weekly, or monthly maximum on how much you deposit into your bajeer account. Once your limit is reached, no further deposits can be made until the limit period resets. You can reduce your deposit limit immediately; increasing a limit takes a 7-day cooling-off period before the higher amount takes effect. This delay is intentional — it prot ects you from making impulsive decisions during a losing streak.
Set a reminder that appears after a defined period of continuous play — for example, 30 minutes, 1 hour, or 2 hours. When the alert triggers, bajeer will pause your session and ask you to confirm you wish to continue. This simple check-in encourages you to step back, assess how you feel, and make a conscious choice rather than playing on autopilot.
A cooling-off period lets you take a short break from bajeer without permanently closing your account. You can set a cooling-off period of 24 hours, 48 hours, 72 hours, or up to 30 days. During a cooling-off period your account is suspended — you cannot log in, deposit, or place bets. The account resumes automatically once the period ends. Cooling-off can be activated instantly by contacting bajeer support.
Self-exclusion is a longer-term break available in durations of 3 months, 6 months, 12 months, or permanently. Once activated, your bajeer account is fully suspended and you will be removed from all promotional mailing lists. Requesting self-exclusion is straightforward — contact bajeer support at [email protected] and our team will process it immediately. Any remaining balance will be held securely and returned to you via your registered bKash or Nagad account upon request after the exclusion period ends.
Your bajeer account dashboard shows a complete history of all deposits, withdrawals, bets placed, and game results. Reviewing this history regularly gives you an accurate picture of your overall activity and spend. bajeer also provides a net profit and loss summary per calendar month so you always know where you stand financially.
If you need to stop playing immediately for any reason — financial pressure, emotional distress, or simply wanting a break — bajeer can lock your account within minutes of a support request. Unlike a cooling-off period, an account lock initiated for responsible gaming reasons can only be lifted after a mandatory review period and is treated with the same seriousness as a formal self-exclusion request.
bajeer uses a combination of self-declaration at registration and document-based identity verification to confirm player age. Players may be asked to submit a copy of their National ID card, passport, or birth registration certificate at any point. Accounts that cannot confirm the player is aged 21 or above will be suspended pending verification and closed if the age requirement is not met.
If you are a parent or guardian and you believe a minor has accessed the bajeer platform using your device or account, please contact bajeer support immediately. We will investigate the matter, close any affected account, and provide guidance on how to prevent underage access going forward, including browser parental control settings that can block gambling websites on shared devices.
The following behaviours may indicate that gambling is having a negative impact on your life. If you recognise several of these signs in yourself, we encourage you to use bajeer's responsible gaming tools or speak to someone you trust.
- Spending more money on gambling than you originally planned or can afford to lose.
- Chasing losses — continuing to play in an attempt to win back money you have already lost.
- Borrowing money from family, friends, or financial services to fund gambling activity.
- Gambling interfering with your work, studies, family responsibilities, or social relationships.
- Feeling anxious, irritable, or restless when you are not able to gamble.
- Hiding your gambling activity from people close to you or feeling ashamed about how much you play.
- Using gambling as a way to cope with stress, depression, loneliness, or other emotional difficulties.
- Neglecting meals, sleep, or personal health because of time spent gambling.
- Making repeated unsuccessful attempts to reduce or stop gambling on your own.
Gaming at bajeer is entertainment, not a financial strategy. bajeer designs its platform to be fun and engaging, while actively discouraging any belief that gambling is a reliable income source. All game outcomes on bajeer are determined by certified random number generators.
bajeer clearly presents the rules and return-to-player (RTP) information for all slot and casino games. Sports betting odds are clearly displayed before every bet is confirmed. We do not hide the house edge or misrepresent win probabilities in any promotional material.
Every bajeer player who reaches out about a gambling concern is treated with respect and confidentiality. Our support team is trained to handle responsible gaming requests sensitively. Requesting self-exclusion or a deposit limit is never penalised — we welcome these requests as a sign of healthy self-awareness.
bajeer monitors platform-wide gameplay patterns for signs of problematic behaviour, such as very long uninterrupted sessions, rapid escalation of bet sizes, or repeated late-night deposits immediately after large losses. Where these patterns are detected, bajeer may proactively reach out to the player with responsible gaming guidance.
bajeer does not send high-frequency promotional messages or aggressive bonus offers to players who have shown signs of problem gambling behaviour, who are in a cooling-off period, or who have previously requested a deposit limit reduction. Marketing communications are suppressed for these players automatically.
Every responsible gaming tool on bajeer is technically enforced at the account level — not just a preference toggle. Deposit limits, cooling-off periods, and self-exclusions are applied server-side, meaning they cannot be bypassed by clearing browser cookies, switching devices, or using a different browser. Your limits hold across all devices and sessions.
Visit bajeer.pro and log in with your registered mobile number and password. All responsible gaming settings are accessible from your account dashboard after login.
Open the Account Settings menu from the top navigation. Under the "Responsible Gaming" section you will find options for deposit limits, session time alerts, and cooling-off periods.
Select the tool you wish to activate, enter your preferred limit or period, and confirm. Reductions and restrictions take effect immediately. Remember that increases to deposit limits require a mandatory 7-day waiting period.
If you need to act quickly — for example, to request self-exclusion right now — contact bajeer support directly at [email protected] (plain text — not a clickable link). Our team will activate your exclusion within minutes of receiving your request, around the clock.
Use the Account History section to review your monthly deposits, withdrawals, and net play results. Regularly reviewing this data is one of the most effective ways to stay aware of your gambling habits and catch any drift toward problematic patterns early.
bajeer's responsible gaming support is available every day of the week. Whether you want to set a deposit limit, request a cooling-off period, explore self-exclusion, or simply talk through a concern, our team is ready to help — without judgment.
Email: [email protected] (plain text — not a clickable link)
Response time: within 48 hours for general enquiries; self-exclusion requests are processed immediately upon receipt.
All responsible gaming communications are treated as confidential. Information shared with our support team in the context of a responsible gaming request will not be used for marketing purposes and will not be disclosed to third parties except where required by law.